Business processes provides the workflow within the company and how its customers recieve value and satisfaction for its products and services. It is also important to account for operational, time and resource input costs against revenue gains.
Crescot offers two approaches to meet your business process needs effectively and efficiently with minimal waste, namely:
Business Process Improvement
Lean Process Improvement
No matter how big or successful a company operates, there is always room for improvement whether a company seeks to sustain or expand its business. The quest for business process perfection for productivity, efficiency and profitability is not easily achievable. When something is fixed, it will need to be fixed again or maintained for the near future, in order for companies to remain competitive.
Crescot's Business Process Improvement looks at the key elements/departments of your business operations internally and streamline them into efficient and adequate workflows without duplication of employees' effort. It can also be implemented as a solution to cost-cutting exercises, process migration, drafting and introducing new company processes, client interaction workflows, migration of staff into new positions and a checklist for monitoring, reporting and auditing.
Everything in the Business Process Improvement aims at gearing your company's processes or departmental processes inline for your business vision, goals and milestones.
Lean resolve problems and optimise processes by investigating the root cause and value-add internally within the company including its employees (i.e. Lean Provisioning) and externally at the customers (i.e. Lean Consumption) to provide solutions that are mutually cost and value beneficial. It also examines the integration of the company’s suppliers to form common business understandings, working together at optimal efficiency, quality, profitability, supply and demand levels.
Applying the Principles of Lean which has been successfully demonstrated by leading automobile company, Toyota. Lean Process Improvement channels value to its clients through the Crescot Value Model (CVM) and Crescot Value Process (CVP). Should a company believe it has reached its limited capacity and maturity for expansion or it has specific business process problems, this solution is the answer to increase company profitability and growth.
Lean is always mistaken as simply cutting operating expenses or creating products or services at a large quantitative scale to increase sales (scale economies). The Principles of Lean seeks for perfection in creating value within companies to deliver “real value” for their customers. Value can be interpreted as products, services, costs, time or specific problems. It focuses on what the customers really want and how can companies provide those customers with exactly when, where and what they want!