Solutions
Business Optimization Services
Crescot provide a wide range of business service offerings through the Crescot Value Model and Crescot Value Process to grow, empower and optimise Small, Medium and Micro Enterprises (SMME) in South Africa.
Crescot Value Model (CVM)
The Crescot Value Model consists of five levels of specialised services offerings, namely Infrastructure Support, Advisory and Consulting, Training and Mentorship, Networking and Partnership, and Lean Perfection, that can be tailored to individual clients’ needs. Each ascending level represents solutions for different business maturity and capability requirements. Each level of CVM is driven by the Crescot Value Process (CVP) which is based on the Principles of Lean.
Crescot Value Process (CVP)
Unlike traditional business thinking and problem solving that seldom succeed through cost cutting exercises and complex restructuring to increase company growth and profitability, Crescot provides a more effective approach.
The Crescot Value Process is based on the Principles of Lean (successfully demonstrated by Toyota) and creates value within companies to deliver “real value” for their customers. Value can be interpreted as products, services, costs, time or specific problems. The process focuses on what the customers really want and how can companies provide those customers with exactly when, where and what they want! It is a simple but not easily achievable process without expert assistance. However, the rewards are enormous from customer satisfaction perspective to increase in company productivity, quality, market share and profitability with sustainable growth.
Crescot has adopted this revolutionary process in all of its five levels of CVM to provide Business Optimisation Solutions for its clients. Contact us to find out more on how Crescot can assist your company to succeed in delivering real value to your customers while increasing your company’s profitability.
Infrastructure Support
Infrastructure costs, such as office rentals, office facilities and administrative staffing, are essential fundamentals for business operations that can be expensive and difficult to justify for its indirect business value, especially for small and micro enterprises. Currently, Crescot only offer the following infrastructure support solutions:
- Administrative staffing and services.
- Bookkeeping
- Financial management
- Startup business advisory
- Business Plan
- Obtaining finance
- Business infrastructure
- Business Mentorship
- Lean Perfection
No matter how big or successful a company operates, there is always room for improvement whether a company seeks to sustain or expand its business. The quest for business process perfection is not easily achievable. When something is fixed, it will need to be fixed again or maintained for the near future, in order for companies to remain competitive.
Crescot operates according to the Principles of Lean which has been successfully demonstrated by leading automobile company, Toyota. Crescot channels the financial rewards of Lean to its clients through the Crescot Value Model (CVM) and Crescot Value Process (CVP). Should a company believe it has reached its limited capacity and maturity for expansion or it has specific business process problems, Crescot can provide its Lean Perfection services to increase company profitability and growth.
Lean is always mistaken as simply cutting operating expenses or creating products or services at a large quantitative scale to increase sales (scale economies). The Principles of Lean seeks for perfection in creating value within companies to deliver “real value” for their customers. Value can be interpreted as products, services, costs, time or specific problems. It focuses on what the perceived value of customers and how can companies provide those customers with exactly when, where and what is required.
Lean resolve problems and optimise processes by investigating the root cause and value-add internally within the company including its employees (i.e. Lean Provisioning) and externally at the customers (i.e. Lean Consumption) to provide solutions that are mutually cost and value beneficial. It also examines the integration of the company’s suppliers to form common business understandings, working together at optimal efficiency, quality, profitability, supply and demand levels.
Advisory and Consulting
The journey of an entrepreneur can be a lonely one and it is often difficult to afford full time business consultants to recognise and turn your company’s visions into realities. Crescot provides business advisory and consulting solutions by complementing your existing business infrastructure and resources that can be tailored to your company’s needs:
- Independent Reviews
- Financial management and budgeting services
- Payroll services
- Business process improvement and documentation
- BEE compliance implementations
- Enterprise development solutions
- Networking and Partnership
Sales are the blood line for any business. Traditional sales strategies will need to constantly adapt to more value-add and customer satisfaction in the ever-changing trend of globalisation. Crescot focuses on building long lasting business relationships through its networking and partnership services. This is the means of working together for companies and customers to create value and wealth together.
Crescot Focus Groups is a membership service for companies to gain sales and market exposure, business knowledge, tools and networking opportunities.
Crescot also welcomes forming business partnerships and alliances with companies that have certain common interests for service provisioning, sales, marketing and other investment opportunities.